Best memories start here’
Dutch Design Hotel Artemis is looking for an Front Office Supervisor!
Passion, teamwork, uniqueness, responsibility, and innovation are our core values. Do you recognize yourself in these words and would you like to work in a diverse team with passionate colleagues, then respond quickly!
Why is this position interesting for you?
- Full time/ part time
- Annual contract
- Flexible working hours
- The salary indication depends on your knowledge and experience and is in between € 2287,70 - € 2813,59 gross per month based on a fulltime (38 hours) employement. This function falls in function scale VI of the Horeca cao.
- Great opportunity to develop yourself (including career opportunities)
- 20% night allowance
- Up to 5 extra non-sick days per year in time for time or paid out
- All overtime in time for time, extra days worked will be paid on request.
- Decide for yourself when you would like to have your holiday pay paid out
- Free parking in the parking garage under the hotel
- A SWAP bicycle or travel allowance of €0.21 per km based on commuting from > 5 km which a maximum of 250,- euros per month.
- Work sneaker/safety shoe allowance worth a maximum of €50 per year
- Flexibility surcharge
- Up to €500,- referral bonus when introducing a new colleague
- Various additional fringe benefits such as company fitness, 'Know where you work' package, various fun & sporting activities, collective (health) insurance, employee rate and Friends & Family rate in our own hotels.
What is important to know about this feature?
The team consists of a Front Office Manager, supervisors, (night) receptionists, and interns. You and the team are the first point of contact for our guests. You support the Front Office Manager in coordinating the activities within the department and you are jointly responsible for the introduction, training and coaching of the employees. You identify where improvements can still be made in working methods/procedures and you come up with a plan for this. You also ensure that all Front Office activities are carried out in accordance with the guidelines and you increase and guarantee the desired service level. Of course you also carry out all common reception activities yourself. The Front Office Manager is your coach and helps you to develop further.
Who are we looking for?
- You speak English, Dutch is an advantage, but not a must.
- Knowledge of a hotel reservation system is an advantage, we work with Protel.
- You have a sense of responsibility, are proactive and stress resistant.
- You work independently and take initiatives.
- You are flexible, collegial and guest-oriented; you have the desire to provide optimal service, sometimes this is custom work.
Aeon Plaza Hotels is a dynamic and growing organization with ambitious employees. Our organization is characterized by a flat structure, informal atmosphere and short communication lines. We offer motivated and enterprising employees plenty of opportunities for (self-) development and we are open to their ideas and initiatives. We offer various (individual) education and training options and have a Virtual Reality learning platform.
Our hotel |Dutch 256 rooms · 11 meeting rooms · Restaurant & Bar De Stijl · Parking garage · Fitness · Art, Design & Fashion · Terrace · Business and tourist guest · Location between the center and Schiphol · Part of Aeon Plaza Hotels, as well as Hotel Die Port van Cleve and Dutch Design Hotel Vondelpark
Soort dienstverband: Fulltime, Parttime, Vaste baan
Rooster:
- Avondwerk
- Dagdienst
- Nachtdienst
- Weekendbeschikbaarheid
Opleiding:
- MBO (Gewenst)
Werklocatie: Fysiek
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